Mini-Split Musings

Questions To Ask When Interviewing A Ductless Heating Installer

April 27, 2018

Installing a new heating system in your home can be a tough task. Between choosing the most energy-efficient or cost-effective option and hiring the right contractor, there is a lot to think about before starting the job.

One of the most critical choices is deciding who will do the work. This isn’t a matter of going online and choosing the company with the flashiest website or the lowest prices, there are questions you need to ask any ductless heating installer before hiring them. Here are a few of the things you should always ask a new installer during the interview process:

Is The Company Bonded & Insured?

You shouldn’t have to ask this, since it should be a common sense answer that is automatically, “yes.” But unfortunately, that’s not always the case. A company that is both bonded and insured means that both the company and the people that work for it have financial protection.

This means that while the work is being done, the professionals—and by extension, you—all enjoy a certain amount of financial coverage in the event something should go wrong. Bonded workers are legitimate, legal and registered. Insurance means that damage or injury is covered, which eliminates any awkward questions about what happens next in the event of an accident.

How Many Zones Will Be Covered?

This is an important question to answer for your specific home and affects the scope of the work for the heating professionals, just as much as it affects the final cost of the work. “Zones,” in this case, simply means how many rooms, or areas will require the installation of units in order to keep the home warm.

The answer to this question will be completely dependant on your unique situation. For example, a young couple living in a small bungalow will require fewer zones than a family of five living in a large two-story home.

What Is The Time Table?

A certified, experienced professional will be able to quickly give you an accurate estimate of the time involved in getting the job done. In most cases, this is a timeline that you can trust and expect to be followed. However, many contractors will also provide provisions for any unexpected circumstances that may crop up.

What Kind Of Efficiency Will I Get?

This is an important question, as this will determine what kind of bills you’ll be paying. Higher energy efficiency and a good SEER rating mean that you may enjoy more convenience and lower bills than you do with your current heating configuration.

What’s the Total Cost?

This may seem like an obvious question, but many homeowners might gloss over the total cost and miss out on specific details. By asking for clarification on the total cost including all taxes and fees, you will get an idea of what to expect. It will also prevent you from being surprised by any additional fees or charges that might be applicable. We also recommend getting this estimate in writing so that there is no confusion once the job is complete.

By asking the right questions, you can make sure you’re dealing with a ductless heating installer who is reliable, efficient, and trustworthy. To learn more about ductless heating systems, contact Alpine Ductless today and speak with our friendly and knowledgeable experts.

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